CASE 01: Digital Business Models

  • The leading multinational players in the Malaysian insurance market in both the general and life sectors, respectively.

  • To develop new business models in view of the insurance industry liberalisation by the central bank and onslaught of digital technologies.

  • Integrated the business needs into a talent programme where high potential managers are coached to produce new and revised business models in affordable products, agent enablement and alternate distribution.

CASE 02: Leadership Coaching  

  • A life insurance company positioning itself to grow into one of the top 5 players in the Malaysian market.

  • To ensure that leadership and management capabilities of all key staff from the actuary to the facilities departments are ready to lead the company forward.

  • Carried out a multi-cohort programme with modules in self-awareness, self-regulation and self-motivation through intensive role-plays and feedback; post-practice coaching sessions in small groups helped cement the skills.