CASE 01: SME Banking
One of the large Malaysian commercial banks.
To develop a strong business position in the SME banking sector by identifying promising SMEs through an industry business competition.
Trained the shortlisted SME owners and managers to refine their business models for maximum potential.
CASE 02: Leadership Development
- Two of the five most systematically important banks in Mauritius.
- To upgrade the operational effectiveness of middle-level and front-line branch managers in view of the continued liberalisation of the sector.
- Conducted multi-session branch management skills upgrade programme with elements of change management and 1-on-1 coaching follow-ups.
CASE 03: Culture Change
One of the leading corporate and investment banks in Mauritius.
To transform the work culture of all key staff members including senior management and private bankers to cater for more demanding clientele.
Developed Situational Judgment Scenarios as part the culture socialisation workshops and for continued use in all future selection during recruitment exercises.